Guides for working with ByteDesk
Practical orientation for services, tenant platform access, developer surfaces, and the operating model behind delivery.
Quick Start Guides
Start with the path that matches your current business problem.
Start a Service Engagement
Understand the first consult, audit, backlog, and handoff into active delivery.
Read guideCRM and Workflow Prep
Prepare contacts, pipelines, tasks, follow-up, and onboarding context before automation work begins.
Read guideWebsite and App Launch
Plan the path from audit to build, preview, deployment, DNS, and reporting.
Read guidePlatform Guides
Platform areas that support the managed service model.
Email Marketing
Plan campaigns, content priorities, follow-up, and reporting loops.
Website Builds
Scope websites, landing pages, portals, and maintained web surfaces.
CRM & Pipelines
Manage contacts, opportunities, service handoffs, and customer context.
Workflow Automation
Map repeated steps before connecting triggers, tasks, email, and webhooks.
Development Workspace
Move planned work through scaffolding, preview, deployment, and monitoring.
Reputation Management
Review digital presence, local visibility, and content opportunities.
Developer Resources
Technical surfaces are scoped around the service plan and tenant needs.
API and Platform Access
Use platform access when it supports a scoped service engagement or tenant workflow.
Explore the APIWebhooks
Use webhook-style workflows where event-driven handoffs support automation.
Learn about webhooksImplementation Surfaces
Understand the platform areas that support audits, CRM, development, reporting, billing, and AI assistance.
View platformNeed a specific guide?
Send the workflow, website, CRM, or AI question and we will point you to the right next step.